We offer 1-year hardware warranty, 3-months battery warranty, and lifetime system warranty
What certifications does the POS device have?
It is compliant with Android, EMVCo, PCI and ISO standards.
Who is your banking partner?
Our banking partner is Hatton National Bank
Can we receive funds to any bank?
Yes, you can receive your funds to any bank of your choice. However, a Rs. 20 transfer fee will be charged for accounts outside of Hatton National Bank.
How long will take to proceed?
After submitting the relevant documents and signing the agreement, the device will be set up and delivered within 5 working days (in most cases)
When do I get the card payment settlements?
After the day end settlement next day merchant will be receiving the funds
Are you providing the training?
Yes, we provide complete training
Is this a portable machine?
Yes, it is
Does the device support NFC/Tap to Pay?
Yes, it does.
What rate do you charge for each transaction?
We charge the industry standard of 3% to 3.5% for each transaction
Do you have any monthly target?
No
How I get the support after I got your machine?
We are providing below contacts points to communicate
Dedicate account manager
24/7 call center
Viber group
Do you provide marketing material?
Yes, we provide all marketing material free of charge.